At the outset of Covid-19, we set up 3 management meetings a week, gradually reducing to 2 per week to consider/manage our approach to the pandemic.
Throughout, we have remained open to new business, while maintaining existing levels of support to both clients and care workers.
New Dawn Care carries out Covid-19 related risk assessments for all care workers and clients. These identify specific risk factors and enable us to react immediately to potential issues/risks. We closely monitor government guideline updates; and communicate changes regularly to both clients and carers – which they continue to appreciate.
In preparation for winter, we have been recruiting new staff, so as to increase our business resilience. We are also carrying out additional infection prevention and control training. The government’s winter plan for social care recommends these, as well as other actions – which we are incorporating into our ways of working.
Remaining independent in your own surroundings is usually preferable to living in a residential care home. It’s possible for nearly everyone to achieve this, with the right kind of support. Often, it’s the small things that make a real difference to how you, or someone close to you, feels day to day. We provide a home care service that’s as individual as you are.
We cover Church Stretton, Craven Arms and neighbouring villages up to 6 miles from both town centres; delivering bespoke care packages at competitive rates.
We’ve always aimed to have regular teams of Carers as this helps them and clients to get to know each other. Our Carers therefore become best placed to proactively respond as client’s needs change and so they participate in care plans. Our ‘regular team’ approach is now recognised as good practice in helping to prevent the spread of infection.