Our Services

Carers participate in care plans as they are best placed to proactively respond to client's changing needs

COVID-19 Statement for providing care at home – update July 2021:

New Dawn Care continues to keep all staff and clients safe, as they have throughout the pandemic; and remains open to new business.

We’ve always aimed to have regular teams of Carers as this helps them and clients to get to know each other. Such that our Carers  participate in care plans – as they are best placed to respond proactively as client’s needs change. Our ‘regular team’ approach is recognised as good practice in helping to prevent the spread of infection.

New Dawn Care carries out Covid-19 related risk assessments for all care workers and clients – these identify specific risk factors and enable us to react immediately to potential issues/risks.  We closely monitor government updates and communicate key changes to clients and carers; which they continue to appreciate.

Throughout the pandemic we have regularly reviewed our infection prevention and control measures. In recent benchmarking we were pleased to find that our procedures are exemplary.

Our staff are really proud of the fact that they have remained free from infection, as have our clients throughout the pandemic.

The measures we have introduced, and which all our team have readily embraced include:
  • initially more stringent use of PPE
  • then they had additional training
  • PCR testing started in November and still continues on a weekly basis; with an additional requirement, since July, of two lateral flow tests each week
  • latterly, the vaccine – almost all who could have the vaccine, did so; and second jabs are now complete.
  • despite the vaccination, all our Carers continue to wear masks, gloves and aprons on all calls and put on either goggles or face shields whilst carrying out personal care.

At the outset of Covid-19, we set up 3 management meetings a week. We still ‘meet’ online, at least weekly – to assess risks and review the measures we have in place.

Read what some of our clients have said about the support they have received from us.

Remaining independent in your own surroundings is usually preferable to living in a residential care home. It’s possible for nearly everyone to achieve this, with the right kind of support. Often, it’s the small things that make a real difference to how you, or someone close to you, feels day to day. We provide a home care service that’s as individual as you are.

New Dawn Care cover Church Stretton, Craven Arms and neighbouring villages up to 6 miles from both town centres; delivering bespoke care packages at competitive rates.