Client

I just wanted you to know that the last four weeks have been the pleasantest time I have ever had with carers. I have seen Mother smile when you come in which is so nice as it is a precious thing just now. Mother is now nothing like the person she was and yet I have seen her treated with dignity…

Dear Rachel and the New Dawn team. I am writing to thank you very warmly for all the wonderful carers you have so kindly supplied to look after my mum during a very difficult time for our family. May I also say how grateful I am for all the support and help you have given me. You provide a…

Thank you very much for the kindness and care shown to my mum whilst you were helping her. I know she appreciated everything done to help her.

Over two years the wonderful carers from New Dawn; and the very efficient back office, gave my father the very best care he could have wished for. I was overawed with the genuine empathy that the carers showed. And the lengths they would go to see that he was comfortable. The Carer’s…

I really appreciate all the care you gave my husband; and I’m sure he did as well, although he wasn’t able to express it. I shall miss your visits and cheerful chats.

We would sincerely like to thank you all for the excellent care to our late father – AE – WE know how much you all brightened dads day when you visited him, he thought of you all fondly. It gives us great comfort that he was looked after so well by yourselves in his later years.

To all the staff who have looked after me so well on my return from hospital. I want to say thank you and keep safe during these trying times

Thank you so much for looking after my mum so beautifully and for keeping her safe. Thanks to you she is able stay in her own home.

We were very pleased with help we received and if we return to the HPS we will be in touch with you. Thank you for all the arrangements we needed which ran very smoothly.

On visits to my father-in-law in his home, with my family, we all commented on your carers kind and warm approach towards him. Also, on their friendliness towards us. The care he receives is excellent compared to the care I’ve observed from other providers.