Remaining independent in your own surroundings is usually preferable to living in a residential care home. It’s possible for nearly everyone to achieve this, with the right kind of support. Often, it’s the small things that make a real difference to how you, or someone close to you, feels day to day. We provide a home care service that’s as individual as you are.
OUR PHILOSOPHY & AIMS
New Dawn Care cover Church Stretton, Craven Arms and neighbouring villages up to 6 miles from both town centres; delivering bespoke care packages at competitive rates.
Our aim is to make a positive difference to the quality of life for every individual we support, enabling independence and living in their own home for as long as possible. Our care team, supported by continued training, provide a wide range of social and care services that reflect the needs of the individuals we support, taking into account their rights to dignity, privacy, and confidentiality. We employ all our own care workers and never use agency staff.
We provide a range of quality services, which combine the benefits of innovative and progressive attitudes towards care, whilst retaining traditional values of dignity and choice.
New Dawn Care Agency are committed to fair treatment and opportunity for all. We do all we can to ensure that how we operate our services is non-discriminatory in respect of any personal characteristic(s) which is/are protected by legislation. At New Dawn, we recognise that ‘equal opportunities’ is a continual process of inclusion – helping all those who use our services, or are considering doing so, enjoy equal access.
We’ve always aimed to have regular teams of Carers as this helps carers and clients to get to know each other. It also enables carers to participate in updating care plans – as they notice changes in the needs of their clients. Operating with ‘regular teams of carers’ is also good practice in helping to prevent the spread of infection.
New Dawn Care carries out Covid-19 related risk assessments for all care workers and clients – these identify specific risk factors and enable us to react immediately to potential issues/risks. We closely monitor government updates and communicate key changes to clients and carers; which they continue to appreciate.
Throughout the pandemic we have regularly reviewed our infection prevention and control measures. When benchmarking with other providers we have been pleased to find that our procedures are exemplary.
At the outset of Covid-19, we set up 3 management meetings a week. We still ‘meet’ online, at least weekly – to assess risks and review the measures we have in place.
Read what some of our clients have said about the support they have received from us.
Thank you very much for the kindness and care shown to my mum whilst you were helping her. I know she appreciated everything done to help her.
I just wanted you to know that the last four weeks have been the pleasantest time I have ever had with carers. I have seen Mother smile when you come…
We would sincerely like to thank you all for the excellent care to our late father – AE – WE know how much you all brightened dads day when you…
I am contacting you to say how pleased we are generally with New Dawn. We find that the carers are all professional, well trained, sympathetic and…
To all the staff who have looked after me so well on my return from hospital. I want to say thank you and keep safe during these trying times
I am progressing well and it will soon be a month since my hip replacement. It was so nice to meet you all, please thank your staff for their kind…