In 2014 I was in college, studying hairdressing. I needed a job to pay for a car and transport. My sister works for New Dawn Care Agency (NDCA) and suggested I tried working in care. In all honesty, I didn’t think it would be for me.
I started with shadow shifts. I was very quiet and shy and felt like I had no idea what I was doing; my shadowing was for 2 weeks. NDCA’s management and other Carers gave me amazing support; and I found I really enjoyed the work – it soon wasn’t feeling like a job. So I left hairdressing college and became a full time Carer.
I didn’t believe I would be able to cope with challenging clients or challenging situations, but with the help of the NDCA management team and the Carers believing in me; my confidence in being a Carer has sky rocketed.
With the support of the company I completed my Levels 2 and 3 NVQ in Health & Social Care.
In February 2020 I was appointed as one of NDCA’s Senior Carers. I feel supported by the management within my new role in the company. I’ve been shown they believe in me and because of this I believe in myself and feel more confident.
The clients have always made me feel welcome and they let me know I’ve made a difference in their lives; this is why I work for NDCA, I’m making an impact and it is the most rewarding feeling in the world.
Kelly – Senior Carer