Why did I choose NDCA?

I had previously worked in the care sector with another agency; but decided after my maternity leave that I needed a change. I enquired about NDCA via family friends and other people I knew who had worked here. I decided to bite the bullet and go for it as their reviews were excellent. The interview process was straight-forward and I was delighted to be offered the position as a care assistant. I started working for New Dawn in April 2016.

I had to do training, before I started out in the community. It was both informative and beneficial and helped me to extend my knowledge. I decided to under-take the dementia and end of life training as well, as it’s something I felt I needed to do in order to be able to give 110% to our clients. I’ve been involved in end of life care packages; done 7am starts, finished at 10pm; dealt with GP’s, District Nurses, Paramedics.

I always felt when I had a child, I might be treated differently due to not doing 7am starts every day and not being able to work every evening but here at New Dawn I am treated exactly the same as every other employee.

In January 2020 two senior carer positions became available within the company. Advertised internally and externally, it was made clear that the position would not be office based entirely; rather it would be care calls, carrying out assessments on new clients and conducting reviews also.

I decided to apply, to further my career with New Dawn and I felt that I could be an asset to my colleagues and the clients. Pleased to say, at the end of February, I was offered the position.

In March 2020 we began our induction period. We are now conducting assessments, carrying out reviews, in contact with other professionals e.g. doctors, nurses, hospitals. And we’re looking forward to working on the online rota system to enable us to undertake on-call in the evenings or weekends.

I feel my time with New Dawn has been empowering, informative and has given me an insight to life that I’d never experienced. I have no regrets coming to this agency and look forward to furthering my career and future with them.

Jade Higham – Senior Carer