Board take decisive action following CQC inspection…..
After our recent CQC inspection, we were pleased that in all areas bar one the findings highlighted by the Inspector were positive. We were extremely disappointed to find that in the area of medication management we had not always met the standards of care required and acknowledged our deficiency. However, we have taken immediate positive and decisive action to remedy this situation. The CQC have already made reference to the steps we have taken in their full report (pages 6,7 and 12). A copy of which is available by clicking on the link on our website.
We would sincerely like to thank you all for the excellent care to our late father – AE – WE know how much you all brightened dads day when you…
We were very pleased with help we received and if we return to the HPS we will be in touch with you. Thank you for all the arrangements we needed…
To all the staff who have looked after me so well on my return from hospital. I want to say thank you and keep safe during these trying times
Dear Rachel and the New Dawn team. I am writing to thank you very warmly for all the wonderful carers you have so kindly supplied to look after my…
I really appreciate all the care you gave my husband; and I’m sure he did as well, although he wasn’t able to express it. I shall miss your…