The following are extracts from our last CQC inspection report:
…clients and relatives said they were regularly asked for their feedback and that this was acted on
…the service had received a number of written compliments from clients and relatives
e.g. ‘it was evident to see that they consider their role as a vocation rather than a job and this was refreshing and heart-warming to see’
Thank you so much for looking after my mum so beautifully and for keeping her safe. Thanks to you she is able stay in her own home.
To New Dawn Care Agency. Thank you to all the carers and managers who have been looking after us. You always were there when we needed you and…
To all at New Dawn Care I would like to thank you all for your care that you have given to B and I over the past few years. We couldn’t have…
I just wanted you to know that the last four weeks have been the pleasantest time I have ever had with carers. I have seen Mother smile when you come…