Why Are We Different?

WORKING TO KEEP PEOPLE IN THEIR OWN HOMES

  • New Dawn believe that dignity and independence are the key factors to living with advancing age and we endeavour to provide both in your own home.
  • Financially our ethos is ‘you only pay for what you receive’. We deliver care and support into individual homes based on need. 
  • We endeavour to match carers to clients (to avoid personality clashes etc) and in providing the same carers (with the exception of holidays and sickness) we offer continuity of care.
  • Our commitment to you is that no new carer will be introduced without an initial meeting.
  • We welcome feedback to enable us to maintain high standards and will speedily address and attempt to resolve any issues within our control.
  • We operate within a structured care plan, however we use this as a guide so that we can offer flexibility to vary the provision required to meet changing needs.